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Device going on bike

How to guide

1. What’s in the box?

  • SHIFT smart device

  • Cable SPLITTER – this is the splitter that needs to be plugged into the back of the Peloton screen

  • Data cable – this is the cable that needs to be connected to the SPLITTER and into the back of your SHIFT smart device


2. How to connect the SHIFT cables

Step 1

Locate the Peloton data cord located at the back of your Peloton screen

Step 2
Unplug the Peloton data cable. Now plug in the new splitter cable (included in the box). The splitter cable has 2 available sockets on the opposite end.

Take the Peloton data cable and plug this into one of the available sockets on the splitter cable AND plug the new SHIFT data cable (included in the box) into the other socket.
Step 3
Connect the SHIFT data cable into the socket on the back of your SHIFT device.
The SHIFT data cable can remain attached to the Peloton – and you do not need to remove this – your Peloton bike will continue to work exactly as it did before when not using your SHIFT device.
TOP TIP – we suggest you secure the SHIFT data cable along the existing Peloton screen cable - this ensures the SHIFT cable remains out of the way.
3. Securing your SHIFT device
To ensure the correct functioning of your SHIFT device – you need to ensure the device is securely attached to your bike.

NB – make sure the device is correctly aligned – the first time you put the device on you may try this a few times. Be extremely gentle to both your bike and the device – nothing needs to be forced. If you push too hard on the top of the device, this may result in the ‘head’ snapping off the bottom of the device. We suggest pulling the device onto the frame from the lower section of the device to avoid the bolts on the ‘head’ of the device becoming brittle.

A few points to note: (1) the lower part of the device should easily ‘hug’ the frame of your bike, and (2) the red cog should easily fit around your resistance knob with the 'fingers' of the red cog fitting into the indentations of the resistance knob.


4. Connecting your device to WIFI


You will only need to do this the first time you connect your device to your WIFI – thereafter (provided your device is within reach of your WIFI, and your WIFI password has not changed) you will not need to re-do this step each time.
To connect your SHIFT device to your WIFI – turn the device ON (the power button is on the back of the device – the device is on when you see the below home screen – the screen will light up immediately, but the home screen may take up to 5 seconds to load).  If you only get a white screen - revert to section 13.
Home screen:
From the home screen - press SETTINGS (top left) and then press UPDATE MODE (the button will be greyed out when correctly selected).
Now open your smart phone, tablet or laptop and search for a WIFI network called ShiftSmartAP (your SHIFT device will be ‘broadcasting’ this WIFI signal). You may need to refresh your wifi a few times on your phone, tablet or laptop when your search for ShiftSmartAP for the first time.
Now select your household’s WIFI from the list at the top of your screen – at SHIFT’s HQ our household WIFI is called ‘High View’.
By selecting your household’s WIFI - this will automatically populate the SSID field and you can now enter the existing password of your household’s WIFI directly below the SSID field in the PASSWORD field.

NB - the existing prototype has a sporadic bug that if you enter the wrong password at this stage - it can be very difficult to reset this password resulting in you being unable to download the latest firmware. So please ENSURE you know what your password is before you enter it in - and of course please ensure you do not make any errors when including your password. Apologies for this pettiness - but it is critical that you enter the password in correctly at your first attempt.

You can ignore the SSID1 and secondary password
When your password is entered - press SAVE. Wait 10 seconds. You can now turn OFF your SHIFT device and turn it back ON.

5. Update software


All devices will need their software updated BEFORE you use your device for the first time. V5.0 is currently the latest software.

Once you have connected your SHIFT device to your household WIFI (above) – go back into the SETTINGS screen and press the UPDATE MODE button again (you do not need to reconnect your smart phone, tablet or laptop to the device as per above)
The device will now automatically connect to your WIFI network and search for a software update. The device will take up to 2 minutes (depending on broadband speed) to download the new software. Once the software download is completed, your device will RESET by itself and will return to the HOME screen by itself – the software update is now complete. NB - if you have run  correctly followed the above 2 steps, the latest software you'll want to see at the top of your SETTINGS screen is v5.0
6. Calibration
The purpose of this process is to store the positions of your resistance knob across MIN, 1%, 10%, 20%, 30%, 40%, 50%, 60%, 70%, 80%, 90%, 100% and MAX for your specific Peloton bike. In doing so, you will store your own bike's unique positions so that your SHIFT device can accurately run moving forward.

NOTE - you will only need to do this ONCE.

Step 1

Connect your SHIFT data cable to the back of the SHIFT device and securely place your device onto your Peloton bike

Step 2

On the Peloton screen – select a ‘JUST RIDE’ class. You need to ALWAYS be in a Peloton class each time you use your device as the Peloton bike only broadcasts data (cadence & power) when you are IN a class.
Step 3

From the home screen (picture below), select SETTINGS. From the settings screen press CLEAR and then press BACK.

From the home screen, press CALIBRATE; allow 5 seconds from the time your press CALIBRATE as the device will now be loading the calibration programme in the background and this will take a few seconds to boot up.
Step 4
Your calibration screen will now load as per below.

NB - to ensure your device is correctly receiving the data from your Peloton bike - there is a numerical value (see picture below) in the middle of the screen which will change as you manually adjust your resistance knob - the values you receive will vary across different bikes. In the event that this numerical value remains at ZERO - your calibration process will not run correctly.

We are aware of some testers who are receiving a ZERO value - we're working on an updated version to load shortly. Thus if this happens, p
lease stop the calibration process and drop us an email as per Section 17 below and we'll assist you directly.
Step 5
Run the calibration process:
  • SET MIN: Using your hand (see video below) manually turn your resistance knob ALL the way anti clockwise to a resistance that is below 0%. You will never use this resistance settings (give a resistance below 0% is not needed), however to ensure your SHIFT device has the full range of your resistance knob, we need to record this starting position. No need to apply force to get the resistance as far as possible - rather stop as soon as there is a light resistance preventing the knob turning any further. Once the resistance knob will not turn anymore - turn the resistance knob back (clockwise) HALF A TURN. Now press SET.
  • SET 1%: The wording at the top of the screen will be 'SET 1%'. Using your hand, manually turn the resistance knob clockwise to a resistance of 1% (using the Peloton screen to identify when you're at 1%). Now press SET. The wording at top of the screen will continue to change as you move through the resistance %s. Follow the same process for 10%, 20%, 30%, 40%, 50%, 60%, 70%, 80%, 90% and 100% positions.
  • SET MAX: Using your hand (see video below) manually turn your resistance knob ALL the way clockwise to a resistance that is above 100%. You will never use this resistance settings (give a resistance above 100% is not needed), however to ensure your SHIFT device has the full range of your resistance knob, we need to record this ending position. No need to apply force to get the resistance as far as possible - rather stop as soon as there is a light resistance preventing the knob turning any further. Once the resistance knob will not turn anymore - turn the resistance knob back (anti-clockwise)HALF A TURN. Now press SET.
  • Press COMPLETE. Your device will now return to the home screen AND the motor will engage turning resistance down to about 20% resistance. You have now correctly run your calibration setup.  If your motor does not engage when you press COMPLETE - refer to section 16 below.
NB - if you make an error during any of the steps - press BACK and restart the calibration process again.

7. Connecting to ZWIFT

Step 1
Turn on the Bluetooth of the device. Go to the SETTINGS screen and press BLUETOOTH. The button will highlight green when Bluetooth is on.
Step 2
With Bluetooth turned on – go back to your home screen and select ZWIFT
Your Zwift GEARING screen will come up – this is the screen you need to remain on when cycling in Zwift as this allows you to change your gears as you cycle in the virtual worlds. You can exit this screen when cycling in Zwift - however your session in Zwift will be paused until you go back into this screen.
Step 3

Open your Zwift application on phone, tablet or laptop.

Connect your SHIFT smart device to the POWER SOURCE, CADENCE & CONTROLLABLE modules. To do this, click each of the modules and select SHIFT SMART TRAINER from the list. When completed – you will see the below:
To make sure your cables are all connected correctly, and data is being sent to Zwift – turn the pedals on the Peloton whilst on this screen and take note of the Power and Cadence outputs on the screen:
Select LET’S GO, on the next screen choose your route you’d like to cycle and then select RIDE
Step 4
Enjoy cycling in Zwift. Use your gears to gear up and gear down.
8. Connecting to ZWIFT (via AppleTV)
To connect to Zwift via Apple TV – the only difference to Section 6 above is that instead of opening Zwift on your smartphone, tablet, or laptop - open Zwift on AppleTV and again connect to the POWER SOURCE, CADENCE & CONTROLLABLE modules.

We recommend connecting SHIFT directly to your AppleTV’s Bluetooth (as opposed to using the ‘Zwift Companion App’ as a conduit) – to do this, make sure you first connect your SHIFT device to AppleTV before opening the Zwift Companion App.
9. Charging the SHIFT device
The expected run time of the device is 2 to 4 hours (depending on gear changes and gradient).
  • To charge your device, you will need a USB C type charger (i.e. you need BOTH a plug AND a charging cable
  • Your device will need to charge for a minimum of 4 hours - we recommend charging the device over night to allow for a FULL charge. At these are prototypes, the batteyr charging process has been intentionally kept to a 'trickle charge' to ensure longevity of the Samsung batteries.
  • The charge % on the bottom left of the screen shows the capacity of the battery as opposed to the exact charge of the battery. Thus a fully charged battery will have a % of anything in excess of 50%. When using your device, you may see that % jumping around a bit - do not worry about this, keep enjoying your device and rather keep a mental note of how long you've used the device for - we recommend charging after 2 hours usage.
  • NB – your device will NOT charge with a FAST charger. The max AMP recommended to correctly charge your device is 5V - 2.1AMP (all charging plugs will show the charging voltage / ampage), see below an Apple, Samsung and Generic plug below as examples of GOOD plugs to use:
  • When your battery is depleted - your device will take the FULL 4 hours to charge. The initial 1 hour will be very slow, as it works on a 'trickle-type' charge, thus please do not keep turning the screen on and off to 'see if it's charging' - rather leave for 4 hours.
  • When you have correctly inserted the charging cable, a blue light will emit from around the power button - make sure the device is off whilst charging (this will speed up the charging time)
10. ERG Mode (Zwift Training)
For a detailed oversight on what ERG mode training is - take a look at the following link

To enable ERG mode, merely select your desired workout in Zwift and ensure the ERG mode button at the bottom of the workout page is ON and then select WORKOUT:
When the ERG mode workout starts on Zwift - your SHIFT screen will change from the gearing screen to the ERG Mode screen - your device will now automatically adjust resistance according to your targeted output.
11. Peloton Power Zone classes
An added benefit of your SHIFT device is the ability to take 'regular' Peloton PowerZone classes with the power of ERG MODE within these classes.

Step 1

From the SHIFT home screen - select PELOTON:
Home Screen.PNG
Step 2

On the following screen - enter your FTP (using the +10, -10 and up and down arrows) and press COMPLETE.

NOTE - it is important that you enter your FTP as per your Peloton Profile as this will ensure that the PowerZones that your device will hold you in, are the same as the Zones at the bottom of your Peloton Screen
Step 3

With your selected class open, and when you're ready to start your workout, merely get your cadence going and begin by selecting the Zone you would like. Move between all your zones during your ride by using the numbers on the screen. That's it!
PowerZone Screen.PNG
12. Scenic rides - TBC
We are still tweaking the Scenic Rides module - please ignore for now.
13. Emergency STOP
When on a ZWIFT ride - the gearing screen screen has a large STOP button on bottom right of the screen. Should you ever need to immediately stop your pedals - press STOP and the device will enter into a 10 seconds emergency stop function whereby resistance will be increased to 100% and then thereafter will return to normal functionality.

14. Troubleshooting - blank white screen
In the event your device’s screen lights up but is completely white (i.e. the Home screen does not load) charge your device for a FULL 4 hours before trying again.
15. Troubleshooting – Uphill vs downhill resistance variance
Your SHIFT device has been built to try and provide you a 'real feel' when climbing up hills and going downhills - plus you have a range of 22 gears to assist with this. Additionally - what Zwift has built into their game, is the ability for a user to adjust a setting called 'trainer difficulty' - the word choice of 'difficulty' is a bit odd in that adjusting this setting in Zwift really doesn't change how difficult it is to cycle in Zwift - what this rather allows is the ability to adjust how much resistance is applied to uphill's and removed for downhill's.

For a detailed explanation - we find the the following article a great read to give you full insight. If this Zwift setting interests you - you will find this setting in your Zwift Menu.

NOTE - our recommendation for the 'perfect real feel'  is to set this setting at 75%

16. Troubleshooting – calibration issues
In the event that calibration has not run correctly, ie your motor does NOT engage when you press COMPLETE at the end of your calibration process, follow the below steps:

Step 1

After running calibration, go to the SETTINGS screen and press TEST (bottom left).

Step 2

A calibration process that has correctly run, should look similar to the below image (the actual numbers will vary across every bike setup).

TEST Screen.jpg
Step 3

If your TEST screen has multiple Zeros as opposed to numbers and an INVALID, UNCONNECTED message at the top - drop us an email with a photo of your test page as per section 17 below.

Step 4

If the error message at the top of of the screen is INVALID, CONNECETD - then simply press FIX at the bottom of the screen. This will correct any 'bug' data your device has picked up during calibration. If the FIX process has run correctly, the message at the top will change to STORED, CONNECTED. In the even this does not happen, drop us an email with a photo of your test page as per section 17 below.

17. Troubleshooting – technical support
In the event that you have any questions, are having issues or your device is damaged during travel – please contact us at including ‘TECHNICAL SUPPORT’ in the subject.
Whats in the box
How to Connect
Securing Shift device
Updating Software
Connecting to Zwift
Connecting to AppleTV
Peloton Power Zone
Scenic Rides
Manual Cali
Emergency Stop
Trouble Shooting Blank
Troubleshooting technical
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